FAQs
- Return Policy
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We accept returns within 30 days of the purchasing date (shipping and handling not included). To return your products please email us at info@sekcosmetics.com with your Order # in the email title and reason for return in the body of the email.
- Problem with a product ordered.
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Email us at info@sekcosmetics.com within 30 days of your purchase. Please have your Order # in the email title and the product issue in the body of the email.
- Where do we ship?
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We offer our products across United States.
Want us to offer our products in your country? Contact us at info@sekcosmetics.com .
- Processing Time
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We strive to ship orders within 48 hours. However, due to COVID-19, we ask for your patience. Orders could ship in 3-5 business days. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-3 extra days for order processing.
- Shipping cost
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- Free Shipping on orders over $50.00
- Economy shipping can range from $5.90 - $9.90
- Changes with shipping information or Changes to items within your order.
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We strive to ship out our orders quickly and ask that you do your best to contact us within 24 hours of your order placement at Info@sekcosmetics.com . Unfortunately we offer no guarantee that your order will be canceled or modified. We apologize for any inconvenience this may cause.